Thanks for stopping by

Hi, I'm Kelly Tetrault

I'm passionate about improving people’s lives through design. I consider the most important part of user experience to be understanding and connecting with others.

My day job

Currently, I'm a Product Design Manager at Mastercard, where I design financial products at scale.

Out of the office

I’m always trying to learn new things. I lose track of time when I am exploring new hiking trails or catching up with friends.

Kelly Tetrault

I love collecting new hobbies

Stained glass
Stained glass
Pottery
Pottery
Crocheting
Crocheting
Drawing
Drawing
Rug making
Rug making
Cooking
Cooking
Art
Art
Magnets
Magnets

My experience

Mastercard

Product Experience Design Manager

2023 - Present

Senior Product Experience Designer

2021 - 2023

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  • Redesigned the homepage for a major financial B2B platform, increasing page engagement by 26% and improving user retention.
  • Owned end-to-end design for the commercial client experience, leveraging Al to speed up exploration and handoffs while collaborating with 12 product owners and 80+ developers to deliver scalable, high-quality experiences.
  • Recognized for impact and innovation as a finalist of the 2025 Customer Experience Design Awards at Mastercard.
  • Provided design leadership to a team of senior product designers through mentorship and design reviews to foster collaboration.
  • Conducted comprehensive landscape analyses incorporating usability studies, qualitative research, and product analytics using Mixpanel to refine user management features.
  • Conducted exploratory, end-to-end redesign work on platform information architecture to shape future-state scalability concepts.
  • Led design for a cross-platform B2B mobile app across iOS and Android with a 4.8 App Store rating.

Conseqta Technologies

Lead User Experience Designer

2019 – 2021

Junior User Experience Designer

2019

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  • Led a team of UX/Ul designers for a government financial application serving 12,000+ users. Increased platform user satisfaction to 90%.
  • Created several applications from conceptualization to end result for RFIs/RFPs demonstrations.

The Martin Agency

Design Intern

June 2018 – July 2018

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  • Created brand guidelines for a new product, including: a finalized logo, website design, color palette, and iconography.

Virginia Tech

BFA in Graphic Design & BS in Marketing Management

Magna cum laude

Study abroad for Visual Communication Design in Italy and Switzerland

What I bring

My key strengths

Combining strategic thinking with hands-on execution, I specialize in building digital products that balance user needs with business goals.

Strategic product thinking
Team mentorship and growth
Inclusive and accessible design
Cross‑functional orchestration
AI‑accelerated execution
0‑to‑1 product creation